Frequently Asked Questions For Your Stay.

We’ve put together some information that will hopefully answer some questions, and help make this your best holiday yet!

Please do not hesitate to contact us if you have any additional questions.

FAQ About Perisher.

  • We highly recommend purchasing your lift passes in advance to ensure you make the most of your stay at Perisher. Not only will this save you time on the first morning of your holiday, but it also gives you access to discounts available online from Perisher. To purchase or find out more information, simply visit the Perisher website:

    www.perisher.com.au/tickets-passes/perisher-shop

  • Perisher Resort offers a range of snowsports lessons to help you learn and have the best time on the slopes. We highly recommend booking your lesson well in advance, as they do tend to sell out quickly. Bookings can be made easily online at:

    www.perisher.com.au/tickets-passes/snowsports-school

  • To make your first day on the slopes as stress-free as possible, we recommend collecting your ski hire gear the day/evening before your first day.

    Perisher Resort and Rhythm Snowsports are our recommended providers, as they both have locations on the mountain, which means it'll be easy to change any incorrectly sized or malfunctioning equipment.

    Check out their websites below for more information:

    www.perisher.com.au/tickets-passes/rental/snowsports-rental

    www.rhythmsnowsports.com.au/pages/hire

  • If you are looking for the perfect place to learn how to ski or snowboard, Perisher Resort is the ideal destination. With an extensive range of terrain for both beginners and experts alike, Perisher has something for everyone.

    Perisher offers a wide variety of lessons and packages tailored to your experience level. From private coaching with experienced instructors, to Learn to Ski/Ride packages that include equipment hire and lift passes – it's never been easier to get started!

    For those wanting to explore the mountain further, there are plenty of attractions suitable for all ages including tobogganing, snowshoeing and cross-country skiing.

    Explore the Perisher website to learn more:

    https://www.perisher.com.au/plan-your-trip/new-to-perisher

  • Ski lessons are a great way to learn and improve your skiing, whether you're just starting out or looking to take your skills up a notch.

    We always recommend taking ski lessons as a first-timer or a beginner. A lesson with an experienced instructor will teach you the basics of skiing, how to use the lifts safely, choose appropriate terrain, and most importantly, how to have fun!

    By taking a ski lesson, you'll learn the proper techniques and safety measures needed to make your ski trip a successful one.

    Perisher Resort offers a range of snowsports lessons to help you learn and have the best time on the slopes.

    We highly recommend booking your lesson well in advance, as they do tend to sell out quickly.

    Bookings can be made easily online at:

    www.perisher.com.au/tickets-passes/snowsports-school

  • The right gear is essential for a successful snow trip.

    When packing for your snow trip, it is important to remember that you are travelling in an alpine environment. This means that the weather can be unpredictable and can change quickly. Packing a variety of warm clothes is essential for staying comfortable in this climate.

    During you're stay at Muddles it’s unlikely you will need heavy layers of clothing when inside the lodge. Instead, focus on comfort and clothes you'd like to wear for dinner or Après-Ski. Don't forget to include some Ugg boots or slippers too – they will be perfect for relaxing in the lodge!

    Here’s a guide to items you may need or want to pack for when skiing or snowboarding:

    • Neck Warmer

    • Thermal Top & Pants (Not cotton as it captures the moisture)

    • Mid Layer Puffer, Jumper or Fleece

    • Helmet

    • Goggles

    • Beanie

    • Waterproof Ski / Board Jacket & Pants

    • Skis & Poles or Snowboard

    • Ski or Snowboard Boots

    • Waterproof Gloves - The more waterproof the better and 2 x pairs for the kiddies

    • Ski / Snowboard Socks

    • Sunglasses

    • Non Slip Snow Shoes

    • Sunscreen

    • Lip Balm

    • Tissues

    • Hand / Feet Warmers

FAQ About Muddles.

  • Please visit our Getting Here page for a comprehesive guide on how to get to Perisher and our lodge.

    • Check-In is from 3 pm

    • Check-Out is by 10 am

    Please note: our earliest oversnow shuttle departs from Perisher Valley Terminal at 2:30pm.

    As we are in an alpine environment there is no overnight parking in Perisher Valley.

    Please see Getting Here for more information.

    Late Arrivals

    • Guests are encouraged to arrive between 3pm - 5pm, so you don't miss dinner service

    • Guests arriving after 7pm, will need to book a 4 Site over snow transfer to our lodge, as our staff will be on dinner service

    • A meal can be kept warm for guests arriving between 7pm - 8pm

    • Guests arriving after 8pm will not be served a meal, as the kitchen will be closed.

      Unfortunately, we cannot offer booking price reductions for late arrivals. We suggest guests dine on their way to Perisher.

  • Please visit our Terms & Conditions page for our complete Terms & Conditions that applies to your booking.

  • Muddles provides breakfast and dinner for the duration of your stay, and also offers additional light refreshments for purchase.

    There is no BYO or self-catering facilities at the lodge and we do not have any refrigeration or cupboard space for guest use.

    LUNCH

    Lunch can be purchased on the mountain at the various restaurants and food outlets around the resort.

    When the conditions are too harsh to be outside we have our nibbles menu available for purchase.

    SPECIAL DIETARY REQUIREMENTS

    If you have special requirements such as religious, health, dietary or small infants for example, please discuss this with us prior to arrival and we will help find a solution.

    We make every effort to accommodate guests with dietary requirements, however, please be advised that cross contamination may still occur in our kitchen. Our staff may use common equipment and utensils for preparing various dishes and we cannot guarantee an allergen-free environment.

  • As we are licensed venue, we are unable to offer BYO.

    Our premises is fully licensed and stocked with a wide range of beverages for purchase at competitive prices.

    *A corkage fee will be applied for each bottle brought in by guests.

  • Our lodge is toasty and warm with central heating throughout and underfloor heating in some common areas.

Get In Touch.